Last updated: 4/23/2025 10:18AM CST
Impacted Group | Status | Reported Issue | Solution/Fix | Other Notes |
Supervisors | In Process | Reminder Notifications being incorrectly sent | Known bug in the UKG system. The UKG engineering team is working to release a patch at the end of April. | In the interim, we have turned off reminder notifications. These include the 25 day reminder to supervisors and org admins, and the period reminder to supervisors to approve pending time off requests. |
| In Process | Time off request duration displays N/A instead of hours. (approx. 10-15% of cases). | System Bug. UKG team looking into this for a resolution. Intermittent workaround- review the time off request in the schedule planner, hover the mouse over the time off request bar to see the start and end time. |
| Key Information | |
|---|---|
Org Admins | Important Notes: a) Org Admins will receive NO time off request email notifications. However, they will continue to receive system alerts (ie. Missed punch reports). b) Notification center will show ALL time off request for their school/unit. Org Admins can use hyperfind to filter for just direct reports if needed c) Have their default view set to just their direct reports (schedule planner, pending time off request chart tile ) d) Can submit a TOR on behalf on anyone in their school/unit |
| HR Org admins, HR Officers, and HR Support roles will be auto assigned the "Org Admin" role in CTA. | |
| Note: Org Admins, and HR Officers will be assigned the full range of orgs at their respective operational org level. HR support will be assigned access at the individual org level. see Campus Role Management App for more details. | |
WIP = Work in Progress
More Details
| Support contact Who to ask if you have questions | hris@uab.edu |
| Systems Roles Who has access to this system |
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