The Campus Learning team recommends using Google Chrome to complete your courses in the learning system. To ensure optimal performance and compatibility with our platform, please review the following browser requirements.
Supported Browsers
- Google Chrome
- Microsoft Edge*
- Mozilla Firefox
- Safari
*Microsoft Edge is compatible with the learning system but is not compatible with all SCORM training material.
The Campus Learning team recommends using Google Chrome to complete your courses because its default settings are optimal for the learning system. If you plan to use another supported browser, you must ensure your settings align with the requirements detailed below.
Browser Settings
- Pop-up windows must be enabled
- Google Chrome: Block or allow pop-ups in Chrome | Google Chrome Help
- Mozilla Firefox: Pop-up blocker settings, exceptions and troubleshooting | Firefox Help
- Microsoft Edge: Pop-up settings in Microsoft Edge | Microsoft Support
- Safari: Allow or block pop-ups in Safari on Mac | Apple Support
- JavaScript must be enabled
- Google Chrome: Activate JavaScript in your browser | Google Chrome Help
- Mozilla Firefox: JavaScript settings and preferences for interactive web pages | Firefox Help
- Microsoft Edge: How to Enable JavaScript in Edge | Enablejavascript.io
- Safari: How to Enable JavaScript in Safari | Enablejavascript.io
- Cookies must be enabled
- Google Chrome: Turn cookies on or off - Google Account Help
- Mozilla Firefox: Websites say cookies are blocked - Unblock them | Firefox Help
- Microsoft Edge: Enable cookies | Microsoft Support
- Safari: Manage cookies and website data in Safari on Mac | Apple Support
Troubleshooting
If your browser settings mimic the requirements above, and you still have issues completing your course in the campus learning system...
Try clearing your cache
- Google Chrome: Clear cache & cookies | Google Account Help
- Mozilla Firefox: How to clear the Firefox cache | Firefox Help
- Microsoft Edge: How to Manage and Clear Your Cache and Cookies | Edge Learning Center
- Safari: How to Clear Safari Browsing History and Cache
Contact Support
If your issue persists after clearing your browser cache, you can reach out to our support team via email at campuslearning@uab.edu.